I have purchased ChatMate via the Mac App Store or via Setapp. Do I need a license key?

No. A license key is only necessary in case you have purchased ChatMate via this website or inside the Mac version of the ChatMate app.


ChatMate tells me that I have no activations left. What can I do?

With a single license of ChatMate you can activate the app on up to two Macs in parallel. After this limit is reached, it is not possible to activate the app on another Mac with the same license key.

In case you want to use ChatMate on more than two Macs in parallel we would like to ask you to purchase another license key.

However, you can reset your license at any time via our license center (Link). This will deactivate ChatMate on the machines it was previously used on and you can then use your license key to activate ChatMate on up to two Macs again.


I have lost my license key. Can I get it back?

Absolutely. Just visit our license center (Link) and enter the eMail address that you have used during the checkout process. All your license keys for any version of ChatMate will be re-sent to that eMail address immediately.